Operations Director

Job overview and requirements

Are you skilled at running the business end of a nonprofit? Are you excited to help change the world by managing effective internal operations and directing a positive, employee-friendly culture?  Do you want to work with a skilled and high-energy team of professionals and make a significant impact at an innovative nonprofit working to speed the transition to clean energy?

Fresh Energy is hiring for a full-time Operations Director. Reporting to the Executive Director, this position will take over very strong and stable organizational systems and help Fresh Energy grow and continually improve. The Operations Director oversees a range of internal organizational operations including human resources, performance and professional development systems, business technology, and organizational office systems and culture, encompassing operational aspects of diversity, equity, and inclusion. This position supervises our administrative and human resources associate as well as our contract accounting team. We’re looking for someone who knows how to run an effective business, is familiar with the unique challenges and opportunities around nonprofit management, is skilled with human resources, financial oversight, and nonprofit governance, and has the passion and people skills to continue and build on Fresh Energy as a strong organization and great place to work.

About Fresh Energy

For more than 27 years, Fresh Energy has been speeding Minnesota’s transition to a clean energy economy to ensure that our region enjoys good health, a vibrant economy, and thriving communities today and for generations to come. Our mission is to shape and drive realistic, visionary energy policies that benefit all. Together we are working toward a vision for an economy we thrive in and energy that ensures our well-being.

Reports to

Executive Director

Essential responsibilities

1. Business Administration: Responsible for the operational, organizational, and managerial responsibilities of the organization.

  • Advise senior management on improving overall efficiency and effectiveness of the organization.
  • Provide management of information technology, office space, leasehold improvements, records management, contracts, and vendors.
  • Lead development and standardization of the organization’s policies and procedures as well as ensure a systematic and ongoing practice of transparency, understanding, and communication among all staff.
  • Ensure compliance with required filings by local, state, and federal agencies for agency licensure and management.
  • Support operationalization of diversity, equity, and inclusion as a core organizational value.

2. Human Resources: Fulfill human resource role as a strategic leader, employee advocate, and change mentor leading the organization in areas such as organizational development, strategic deployment, and development of employees.

  • Compliance: be aware of and abide by federal and state employment laws such as Title VII of the Civil Rights Act, the Fair Labor Standards Act, the National Labor Relations Act and many other rules and regulations; develop and implement personnel handbook and all related personnel policies.
  • Performance management and professional development: Develop and maintain rigorous structure and system that encourages learning and development; partner with staff in annual performance and professional development goal setting and subsequent check-ins/reviews; provide oversight and continuity across organization and ensure integrity of system.
  • Compensation and benefits: setting compensation structures and administering compensation policy and salary setting practices across the organization; negotiate group insurance plans; oversee benefit administration.
  • Personnel: Oversee all aspects of the employment lifecycle including, job descriptions, hiring processes, on-boarding, personnel files, payroll, compensation and salary structures, employee benefits administration, personnel handbook, organizational staffing structure, annual employee review process, related policies and procedures, addressing personnel-related issues, and participating in disciplinary and termination meetings.
  • Training and development: Assess and address training and development needs for directors, supervisors, and staff, including but not limited to: providing new employees orientation training to help them transition into Fresh Energy’s organizational culture; providing supervisor training for newly hired and promoted supervisors and managers; identifying and offering trainings across staff and supervisors on specific identified priorities.
  • Employee Relations: strengthen the employer-employee relationship through measuring job satisfaction, employee engagement, and resolving workplace conflict.

3. Systems: Provide leadership and implementation for organizational systems.

  • Maintain the strategic plan and related evaluation systems.
  • Develop, improve and maintain the operational systems, processes, and policies in support of organization’s mission.
  • Provide necessary system and tools needed to carry out strategic directives and work with director team and supervisors to ensure all systems and tools are well understood, fully utilized, and properly maintained.
  • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.

4. Finance: Oversee all financial management, planning, systems, and controls that provide careful stewardship of Fresh Energy’s financial resources to ensure short and long-term financial health.

  • Provide high oversight of all financial and accounting activities, including all financial information and tools.
  • Oversee finance staff to ensure analysis and presentation of financial reports are accurate and timely, quarterly and annual financial statements are clearly communicated, financial reporting materials are collated, as well as oversee all financial projects/programs and grants accounting.
  • Oversee finance staff’s execution of annual budgeting and planning process, administration and review of all financial plans and budgets, effective progress and change monitoring, and communication of the organization’s financial status is clear to staff, leadership, and the Board of Directors.
  • Coordinate organizational cashflow and forecasting per program activity area and for the organization as a whole.
  • Coordinate and co-lead the annual audit and 990 compilation and filing process.
  • Procure and manage all bank accounts and contracts; authorized signor on behalf of the corporation.
  • Approve all expenses paid by the organization to ensure the proper management of funds and internal control requirements are met.
  • Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.

5. Director Team Member

  • Contribute to the development of Fresh Energy’s Strategic Framework’s strategic initiatives; shape and drive the strategic agenda for your area, including the development, execution, and progress reporting of three-year goals and one-year targets.
  • Maintain continuous lines of communication, keeping the executive director and other directors informed of all critical issues, maintaining confidentiality as appropriate.
  • Propagate an organizational culture and model behavior that is consistent with Fresh Energy’s core values; a critical part of achieving our mission is by living the values we endorse.
  • Provide leadership in Fresh Energy’s efforts to build a diverse staff, board, and partnership network, seeking out, welcoming, and providing a supportive environment for diverse voices and backgrounds.
  • Inspire and engage in efforts that ensure continuous improvement of the organization overall.
  • Represent the interests of non-director level staff in your portfolio area and ensure two-way communication flow between the director team and staff on all pertinent topics/information.
  • Direct the development and execution of the annual program budget, in consultation with finance staff. Monitor actual operating expenses compared to planned budget, communicate discrepancies, and work to bring actual assigned resource allocations and associated spending into line with budget and actual resources available.
  • Maintain a high level of performance, meeting or exceeding performance expectations, at all times.

 6. Participate in culture of fundraising and collaboration and model our core values.

  • In collaboration with the development staff, participate in fund development and relationship building efforts by completing at least three contributions from the staff menu of opportunities.
  • Work effectively in the context of your immediate team, the broader Fresh Energy team, and with external partners; enhance collaboration by maintaining good communication, seeking and respecting diverse viewpoints, engendering trust, fulfilling responsibilities, and ensuring that all team members and their contributions are valued.
  • Model behavior and contribute to a culture that is consistent with Fresh Energy’s core values; A critical part of achieving our mission is by living the values we endorse.

7. Other duties as assigned.

Job qualifications

Bachelor’s degree plus three years of directly related senior management experience including the management of funds and staff. A Master’s degree in Business, Human Resources, Nonprofit Management or other related field preferred.

  1. Nonprofit director level experience preferred.
  2. Ability to work with a high degree of cultural competency with a diverse and inclusive environment.
  3. Strong self-starter with a record of success.
  4. Ability to develop policies and procedures that align with a high trust/high expectations culture and lead staff in their implementation.
  5. Strong collaboration and team-building skills.
  6. Excellent organizational and planning skills.
  7. Ability to successfully manage numerous projects simultaneously and meet deadlines.
  8. Ability to communicate effectively, both orally and in writing with personnel and outside contacts.
  9. Working knowledge of nonprofit best practices.
  10. Knowledge of local, state, and federal laws and regulations related to human resources.
  11. Skill in developing and managing budgets including compensation and benefits.
  12. Proven ability to effectively supervise and manage as well as coach other mangers in supervisory skills to a team with diverse levels of expertise.
  13. Technologically savvy, with experience overseeing information technology staff or vendors.
  14. Ability to work with high level of proficiency in Microsoft Office software including Word, Excel, and Outlook.
  15. Knowledge of financial management and accounting.
  16. Personal qualities of integrity, credibility, and dedication to the mission of Fresh Energy.

Compensation and benefits

  • Starting salary range is $75,000-85,000 for applicant meeting or exceeding minimum job requirements.
  • Full-time, exempt position, working 40 hours per week. We believe in work-life balance and are committed to keeping the workload in alignment with the true hours worked.
  • 24 days of PTO (increases each year of employment), 14 paid holidays, and a flexible, family-friendly schedule; plus summer Fridays, the office closes at noon.
  • We provide medical and dental plans, additional voluntary vision, short- and long-term disability, life, AD&D insurance, and 5 percent of annual salary contribution to 403(b) retirement plan after one year. In addition, we incentivize transit, biking, and walking, offering a dollar for dollar bus pass match, a free annual NiceRide subscription, $1 for each trip to and from work by bike or walk, and an indoor bike storage area and showers.
  • We foster a respectful, collaborative, and fun work environment.

Our hiring process and timeline

  • We will accept applications through Wednesday, March 6, 2019.
  • Our hiring team will select finalists to interview in-person.
  • Finalists will be invited to a second-round interview; at that time, we will ask for three references and two work samples relevant to this position, e.g. a technical paper, a professional writing sample, or other relevant materials.
  • Ideally the selected candidate would begin work in spring 2019.
  • Fresh Energy’s Equal Opportunity Employer Policy reflects our commitment to ensure equality, treat everyone with respect, and promote diversity in the workplace.

To apply

E-mail cover letter, resume, and salary requirements to Jillian Theuer at theuer@fresh-energy.org with the subject line “Operations Director”. No phone calls, please.